Download your FREE training podcast on workplace relationships for administrative professionals now.

You know that the formula for success as an administrative professional has as much to do with people skills as with the content of the work itself. You can either complain about that—or you can improve the way you interact with your boss and your peers.

Happily, there’s a free podcast that will show you how to do exactly that.

Our five-part podcast will not only show you how to not only improve your own skills in interpersonal communication, office politics and conflict management—it’ll help you transform your entire work environment by your own example.
 
Here’s what you’ll learn:

• Understanding conflict management styles. Dealing with disagreements in the workplace can be less stressful if you understand the five commonly used conflict management styles presented in this podcast. (3 min.)

• Handling office politics. Corporate politics are alive and well and still influencing decisions in offices and board rooms. This podcast offers four strategies for managing office politics in a productive and professional manner. (3 min.)

• Handling office parties. Office parties give us the opportunity to break away from our usual routine and socialize with co-workers and managers. But how we conduct ourselves at office parties can have a significant impact on our image back at the work. This podcast offers three ways to handle office parties professionally. (2 min.)

• Curbing office gossip. Sharing inappropriate personal information in the office can be harmful to team morale and damage your own reputation if your participate in gossiping. This podcast offers four ways to curb and prevent office gossip. (2 min.)

• 7 ways to deal with angry people. When you work in a job where you interact with others, there is always the chance you will find yourself dealing with an angry co-worker, customer or manager. This podcast presents seven strategies for handling angry people effectively and professionally. (3 min.)

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