Workplace-based training for Administrative Professionals

The Office Professional is proud to present an assortment of one-day workshops designed specifically for administrative professionals brought directly to your workplace. Get training for your entire administrative staff without ever leaving the office!

Minute Taking Made Easy
Does the thought of taking minutes cause your heart to sink? You are among the majority if you don't feel confident. Few people actually know what taking minutes entails. Now, you can take away the fear and learn the skills immediately!
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The Amazing Assistant
In just one day you’ll learn how to project professional credibility, authority and presence, communicate with impact, plan, organize and control your workload, build personal power, prevent and resolve conflicts, improve office teamwork and much more!
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Advanced Skills for the Administrative Professional
This program is designed with the Advanced Administrative Assistant in mind. We are going to put your years of experience to good use and give you the skills you need now. We'll show you how to prioritize for several different managers (who all say that their work is the most important), delegate to the junior staff (even when you don’t have the authority to do so), and how to handle the more complex situations.
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Difficult People & Confrontation Skills—How to Work with Anyone!
The ability to communicate effectively in the workplace has become a basic skill in today’s environment. As the workplace becomes more stressful there seems to be more difficult people to deal with. In this program you will lean how to work in more challenging environments by expanding your communication skills with all types of people that you encounter.
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Team Building
Autocratic management doesn’t work anymore. Your workers are too well educated and independent to respond to management by decree. This workshop will teach you how to build a team that creates “synergy”—allowing your team to produce much more than the individuals could produce separately.
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Communication Skills for Impact and Influence
Effective communication allows you to use all the other skills you have to the fullest. Your success in motivating, delegating, organizing, solving problems and obtaining information depends heavily on your ability to communicate with others. At this workshop you’ll learn how to influence and inform through the use of real life examples, group discussions, role plays and interactive hands-on exercises.
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Caring for Customers
In today’s competitive workplace, quality customer service is the key to keeping an organization ahead of the competition. The truth is that service excellence doesn’t just happen; it requires knowledge, planning and a great deal of effort. This program addresses the science of quality customer service and provides a host of proven tools and techniques for effectively dealing with customers.
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Professional Effectiveness—Realistic Time and Stress Management Solutions
This one day workshop will introduce you to practical techniques in helping you achieve better results through effective time and stress management. You will learn how to organize your time more efficiently and be introduced to tools and perspectives to better manage your stress.
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High Impact Presentation Skills
Chances are, you never planned to become a public speaker. Yet here you are, great at your job and being asked to get on your feet and talk about it. No fear! The best way to learn anything is to do it. This workshop will prepare you for when the time comes for you to "stand and deliver" on your area of expertise and passion.
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Better Business Writing for Busy Office Professionals
If you could simultaneously cut your writing time in half and increase the chances your words would get read, would you do it? If your answer is yes, this practical business writing session is for you.
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Read our white paper on how workplace-based training can save you $$$.

For more information, or to schedule your workshop:

» E-mail The Office Professional, or

» Call 1-888-303-2373.